I’ve purchased 2 beds from Sun beds and it has been such a frustrating experience. Firstly, the lack of info on the site makes it very difficult to compare to other brands. I’ve tried my friends Sun bed, otherwise I would never have taken the risk of not knowing what exactly what I’m buying. Shipping is waay overpriced and the removalist they use were incredibly rude. But the worst part is, once your bed finally arrives, good luck putting it together. There is no instructions, no Manual, no quick start guide, no paperwork whatsoever. I’ve had to contact the live chat numerous times and if they bother to reply it’s usually days later and so short and blunt and not much help at all. It’s almost like they don’t want you to buy their product. My second order was randomly cancelled with no explanation, one of my beds has a section of lights not functioning and some of the bolts were missing when it arrived, every second led strip does not light up at all but I’m not sure if they’re infrared or not because there’s no info or manual!!! The cleaning sprays I ordered were leaking badly and only half full and the parcel had disintegrated, also the specs listed on the site are different to the manufacturer sticker specs. Plus I’m still waiting on a replacement part I ordered 6 weeks ago that’s listed as in stock! But no one can tell me when I can expect it, because no one has replied! But the lack of instructions and the massive response wait times from support is the biggest inconvenience.
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Australia’s Largest range of solariums and tanning beds – 100% Legal to purchase. Plugs into any Australian Power Point. Delivery available Australia-Wide.
