Fantastic support experience!
I've purchased two pairs of glasses over the past few years.
They fit me perfectly, look amazing, and are fairly priced.
Unfortunately, I accidentally damaged my favorite pair. It was an accident, but entirely my fault - I cracked the frame at the bridge.
I submitted a warranty claim through the website, including a photo, which took about 5-10 minutes, expecting they might decline since the damage was completely my fault.....
However, a day or two later, I received a wonderful response stating that a new frame was on its way!
I simply swapped the lenses and they're as good as new. Exceptional support. I cannot recommend them highly enough. If you're thinking about making a purchase, just go for it!
Thanks
Rob
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