The filament prints well and now comes in reusable plastic spools. Where this company falls off is their customer service, i keep telling them their cherry red is absolutely not what it should look like as it is an orange-pink rather than the standard cherry red color code you would think it would be. Way way brighter and not what i expected.... and they are going back and forth with me, throwing different reasons at me to reject my return, all in very vague emails from this "Amanda Lee" which i doubt is a real name anyways, judging by the lack of respect and low effort towards the emails and respecting their policy. You're much better off ordering through amazon at this point. It took 17 emails before i gave up, this person kept insisting that i have opened the product and can't return it, but the only thing i opened was the postage bag. The filament bag was unopened. How would i even be able to see what i received if i didn't open the postage bag?? Thankfully i paid with paypal because i had to do this through PayPal to resolve it. Absolutely unacceptable, you could almost call this a scam. If i had paid with my debit card there was most likely no chance of a return, and keep in mind that i had quoted their own return policy to this person 4 times and she still denies it!
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