I've had a lease with Sunnova for three years now. During that time our system has never worked correctly. Their offshore customer service call center is less than adequate. We have a battery back up system and our refrigerator is on their breaker system. It quit working three weeks ago and I have called every day trying to get a service call. Today they finally granted me a service call date two weeks out. Over the past three years we have have had multiple service calls that the technician never showed up and Sunnova rescheduled a month later. Please do not do business with this company! I have complaints filed with the attorney general and two senators as well as my private attorney. I am now paying for solar and I have an additional electric bill. Whole home back up is a lie and you will it produce enough electricity to offset your electric bill. It's a fraud!
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