Very disappointing experience.
I was charged for a full annual subscription instead of one month. I contacted support within 3 minutes — literally three minutes — asking them to switch the plan from yearly to monthly.
Despite providing all requested information, I have not received a single response for 20 days. No confirmation, no update, no explanation — just complete silence.
Charging customers and then ignoring support requests is not acceptable. Please be extremely careful and double-check the subscription terms before making any payment.
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