I am being scammed by Sunpass. They sent an invoice to me for unpaid tolls and showed a pickup truck on the invoice. My license plate is for my 2014 black Honda Accord. Clearly a mistake and even though I sent photographic evidence of this fact they simply said they don't make mistakes and won't investigate or help. Obviously, I want to get this resolved so that they don't keep charging me for some other person's tolls and hit me with huge late fees. Seems like massive mistakes from their AI computer vision system with no validation and no accountability. Huge wait times on their 800 customer service number make impossible to make progress. So terrible.
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