For the past year and a half I was paying fast lane tolls and they previously stated to me that I was exempt because of the EV benefit. The senate passed a bill 1662 on July 1, 2025 to cut those benefits but I was auto paying way before that. Sunpass stated they had no knowledge of this benefit and that was with the DMV. These people sound like straight scammers as I requested credit for those months and they stated we don’t do that. When I requested to speak to a supervisor they stated they were not available to speak pertaining to this conversation. (Sounds like a scammer/mafia to me.)
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