Absolute garbage company and app. Wasted 2hrs trying to get this to work and still haven't managed it. Only works if you have USA phone number (shit for tourists). Even if you mess around getting a US phone number it still doesn't accept payment. Just constant error messages on app and website. Tried calling customer service but over 30min wait to speak to someone (can't afford that calling from the hotel room). This SunPass crap is such a let down and an embarrassment for Florida. Completely detrimental to tourists from other countries. It's really put us off coming back. Something that should be so easy is just a complete time wasting joke. Messing up our whole trip because we can't use the damn roads. I'd just pay $100 up front as soon as I arrived to avoid this level of hectic frustrating bullshit. Just wasting my time sat in a hotel room trying to get this crap to work when I want to be out enjoying the limited time we have here. Wish I had just paid Hertz for the toll card now instead. That's my advice for foreigners visiting. Just suck it up and pay the rental car companies if you value your time because this SunPass shit will just drain your time, energy, and mood.
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