sunpass.com

1.1
1.1 Based on 90 reviews

#SunPass, @MYFDOT's innovative #Prepaid #Toll Program, will help you save time and money when #driving on our toll roads. #Florida #Turnpike #FDOT...

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HiSweez
Stay away from this service folks

Stay away from this service folks. Just stay away.SunPass has been randomly charging tolls incurred by a motorist with a very similar license plate to my account (my plate is Yxx-SKX, theirs is Yxx-SLX). The amounts are small, so it didn't come to my attention until SunPass hit my credit card to replenish the balance.SunPass tells me, "In the event that a license plate is added to the account incorrectly, it is the users responsibility to immediately notify SunPass... we are not able to process any adjustments for the disputed toll activity."The Facts are clear and very simple:SunPass posted bogus charges against my account;SunPass sent me no notification of the new charges, or of the new plate they are randomly charging to my account;SunPass did not mail out (or otherwise provide) monthly statements which the account holder could use to reconcile any activity on the account; andSunPass seems to operate in an alternate reality where facts, logic and common sense don't matter.

1
Date of experience: Jul 28, 2023

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Business Details

  • #SunPass, @MYFDOT's innovative #Prepaid #Toll Program, will help you save time and money when #driving on our toll roads. #Florida #Turnpike #FDOT

  • language https://sunpass.com

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