Miami Dade county Florida SUNPASS is stealing customers money and sending them threatening letters in the mail saying they owe This has happened to me more than once. I Rarely take expressways Like maybe 3 times in a month And when I do it's not far at all. I keep it Closeby. I just got my SUNPASS invoice email today saying I had $46 balance end of June . And today barely two weeks later I get a letter saying I ran out of money on my SUNPASS and I am in arrears $8. And I need to make a payment. Where did my almost $50 go ???? Where's my money????? I don't owe them nothing. This is Not true. I didn't use $46 in two weeks. I rarely use the expressways No one borrowed my car. No one uses it accept me. I'm the only one. They are stealing customers money and sending them letters saying they don't have any money on their SUNPASS and that they Owe them money in an attempt to Rob and steal from SUNPASS customers. This happened to me a few yrs ago too. I put $100 and two weeks later they said I was at zero balance. I only took the expressway twice. I called and called. I was so mad. I made complaints after complaints and I got no help at all. Also I still haven't got back the money they owe me from my old SUNPASS account.From 2020 until 2025 I didn't have a car. So they closed out my account so they say and they never refunded my money. They just give me the run around when I call. There needs to be a Class Action Lawsuit against them I'm going to research which lawyers to contact. This has to stop.
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