I have the basic transponder, not the Pro. While driving through PA the transponder picked up a toll at Carlisle PA. Sunpass charged me. This transponder isn't supposed to work in PA. The PA toll system charged me for the toll as well as Sunpass toll system. I called customer service 3 times. All the times I called, the person I spoke with, all agreed I shouldn't have been charged. Customer service agents sent 3 different disputes to the dept that handles disputes and all 3 times my dispute cases was denied. This is the worst govt dept I have ever had to deal with.
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