Easy enough to buy and install on the car window, but proved impossible to register it online. Had to ring up in the end and despite reading my name out twice, they entered it wrong on the account. Now that I no longer have the transponder (used for a rental) , I'm trying to get a balance refund. Not only are they doing nothing about it, but they later took even more money off my credit card, despite me no longer using the transponder. It got to the point where I have cancelled that card so they can't take any more. Live Chat is on offer in their Customer Service, but surprise surprise, it doesnt work. Good idea in theory but shoddy service and basically they're holding on to my money.
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