Horrendous company. Booked all inclusive holiday for 8 people. When I asked hotel what time christmas dinner is served was asked "well did you book". Advised no one told us this when booking in. Hotel agreed to try and "squeeze us in at 8pm.but no guarantees ". So had to find somewhere outside the hotel to book on the day! Which cost alot! Hotel said take it up with sunshine holidays. When we returned home the next day, I complained to them. Also advising them shower in room didn't work, and when it did it was ice cold or very hot (we had children with us). Hotel staff said " your not the only ones with the problem, there's a fault" again told sunshine holidays, to be told sorry but nothing they can do as we didn't contact them on holiday. Well, not everyone has Internet or working phones abroad. Sorry is not good enough, even when asked for sunshine holidays manager to contact me, we again told sorry. Thats it. Do NOT BOOK with them!!!!
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