sunshine.co.uk

3.9
3.9 Based on 41 reviews

...

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Kirsty
The holiday resort was lovely - very well maintained and on site water park. Flight via Wizz air wa

The holiday resort was lovely - very well maintained and on site water park.
Flight via Wizz air was awful - dirty and extremely hard seats. No life jacket under seat on return journey - reported it to crew member who didn’t seem bothered & didn’t replace.
Arrived at hotel - 2 separate rooms with 2 different entrances. Had asked to be next door to each other. Sunshine holidays didn’t even state we could get/book a family suite! Our friends flew out the day after to be told on arrival by the hotel, the room is for 3 and they explained they had booked for a family of 4. Hotel staff explained the tour operator don’t tell them it’s booked for a family of 4 - they had to pay to upgrade to a family suite (which is a 2 bedroom suite with sliding doors).
We could see that as one room we had was a double bed with a zed bed at the bottom set up for 3. It’d be a very tight squeeze in the room with a second zed bed! Our bedroom was just one double bed.
Staff at the hotel very pleasant and friendly. Asked by room cleaner to complete feedback for him & stated I would later when I’d got back from the pool to find when I got back to the room that it had been completed on my behalf - ticked all the ‘excellent’ boxes - cheeky!

3
Date of experience: Mar 12, 2026

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