Purchased £400 supagard treatment with my Tesla model 3 purchase from cargiant. I was sold: A full valet (in uk this includes polishing), protective supagard bionic treatment. Interior leather protection and fabric treatment to prevent any water dirt/stain markings. What I received: Vehicle with spray markings all over. Interior was dirty! Exterior even windscreen/windows were not cleaned to put everything in perspective. Dust in centre console?!When I pointed out the condition of the vehicle, the collections manager took the car away only to return 10-15 minutes later claiming its all done. Refused to undertake service I paid for. Many emails exchanged with cargiant and I have been implied a liar, when challenged with photographic evidence I was offered £60 for valet elsewhere and then drive 2 hours to them for 're-spray' literally that! And, this on a vehicle worth £35,000+Do not buy this add-on, its a gimmick, and just a spray. Much better options out there. Car floor mats also went missing, yet to be relocated! Take my word and £20 car wash will do better job.---------------Thank you for your reply @James. Are you saying cargiant is falsely claiming that they are supagard authorised partner? Did they forge your warranty document as well?
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Supagard, one of the leading car care product ranges in the world. We provide Paint Sealant, Fabric Protection, Carpet Protection & Leather Protection
