Review Time
We paid £299 for Supagard when we bought our car. Had a bash on a wing and needed respray. Have contacted their office last year and this year. Promises, but nothing happens, despite their guarantee saying in heavy print
LIFETIME GUARANTEE and
YOU ARE NOR ONLY BUYING A PRODUCT BUT ALSO A SERVICE
Still waiting....
Hope this is a one-off. The gentleman was very polite, perhaps he's too busy.
We paid £299 for Supagard when we bought our car. Had a bash on a wing and needed respray. Have contacted their office last year and this year. Promises, but nothing happens, despite their guarantee saying in heavy printLIFETIME GUARANTEE and YOU ARE NOR ONLY BUYING A PRODUCT BUT ALSO A SERVICEStill waiting....Hope this is a one-off. The gentleman was very polite, perhaps he's too busy.
Martin got it just right in terms of customer service. The product that Volvo applied to our car wouldn’t register online. I called Martin and he sorted/registered this for us immediately. The car looks incredible inside and out thanks to supagard. I wouldn’t usually pay for a product like this from a dealership but we were right to go for it. The results are brilliant
I had my new car treated with Supagard. It certainly gave the paintwork a lovely shine. Unfortunately I did have an issue with bird lime damage to the paint but this was swiftly dealt with by the team at Supagard. The damage was repaired under warranty to my utmost satisfaction. I can't fault them and am very impressed with their excellent service.
I cannot fault the customer service I have received from Supagard since I first started using them in 2022. As someone who is both passionate about car detailing and experienced in customer-facing roles, outstanding service really matters to me - and Supagard consistently delivers it. It is one of the main reasons I will continue to have all my vehicles treated by them, now and in the future.The longevity and performance of the product itself is first-class. My original Supagard-treated car is now almost three years old and still shows excellent water repellency and is remarkably easy to clean. Recently, when a stain appeared on my driver’s seat, I contacted Supagard for advice - and without hesitation or question, they came out, assessed it, and resolved the issue. That level of aftercare is genuinely rare.Everyone I have dealt with at Supagard has been professional, friendly and helpful, but Martin McCue and John Dooley deserve special recognition.
Hi I had supagard treatment to my volvo at the dealership which looked amazing,unfortunately i had to make a claim under the warranty ,As birdpooh had marked the black roof area .Calling customer service in Scotland I spoke to a very experienced chap called Martin .I explained that I had bird droppings on the bonnet and roof which was quite a lot ,after washing the car I noticed that the the droppings on the roof had eaten into the paint,but only the roof area and not the bonnet, the rest of the car still looks amazing without any marks.I explained to Martin that I have been in the car trade all my life and with my experience I felt that they had not applied the product correctly to the roof.He arranged for Alex a car detailer who has been doing this for many years and lots of experience to rectify the problem, fantastic guy done a brilliant job, and it is now two months later lots of birdpooh and all I have been doing is wash the car with amazing results. A big thank you to Martin in customer service, your the best and for introducing me to Alex who was very experienced.
I had Supagard protection applied by the dealership when I purchased the car in 2020. I have two occasions to talk to Supagard about certain issues. First, in about 2021, was a problem with a bird poo strike on the cars bonnet and second more recently about having the coating reapplied.Dealing with Supagard was a pleasure in that my queries with them were handled with expertise and professionalism. In particular I would like to express my heart felt thanks to Supagards local representative Pete Beck, a man who clearly has a wealth of knowledge and experience about the world of car detailing as well as being a very nice person to talk to. My whole experience in dealing with Supagard is refreshing in that they genuinely make you feel that your satisfaction as a customer is both precious and of vital importance to them. Alas, something that is hard to find today. I cannot recommend them highly enough. In my experience, purchasers of new cars would be better going to this company direct rather than through a dealership.Once again Supagard, thank you for providing an excellent service.Adrian Alder
Purchased the Supagard paint & fabric protection & had it applied to my new car . Looked fantastic .Sadly incurred a very slight dent to the bodywork that had to be repaired by a 'paintless dent removal co ' Dent went but i just rang up Supagard to enquire if i needed the product re-applied again in that small area . Spoke with Martin McCue & what great customer service & info i received. Fantastic products & fantastic people to trade with . Thank you so much
Purchased a new car and opted in for paint protection with Supagard. Car arrived and has been treated inside and out. Car looks fantastic and with reasurance that the aftercare service is brilliant as is the lifetime warranty while you own the car gives you peace of mind,aftercare kit provided also. Fantastic customer service in this day and age. Cannot praise them enough. Thankyou.
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Supagard, one of the leading car care product ranges in the world. We provide Paint Sealant, Fabric Protection, Carpet Protection & Leather Protection
