DONT BUY FROM SUPERBALISTI am utterly disgusted by the type of service that has been provided by the online staff their answers all sound robotic because they follow a script.Last months I order a gift for my mother in law.The delivered , she tried on the pair of Nike slip ons and says it doesn’t fit me , I said wear them for the day to see if the shoe settles on your foot which actually caused her more physical and hurt her feet.And there was a defect on the shoe as well which was honestly okay cause it’s not that noticeable.I log a return saying that the shoe doesn’t fit thinking that it would suffice as they have a return policy I mean it was fitted and work in the house so should have no issues.I get an email manufacturing return rejected saying the shoe was worn (How else do you fit it on?) and they are dirty (A little dust wow standards hey but no standard in service!!) and apparently damaged , I still have the she and I have a collection of my own I know how to take care of my own and inspect them but there was no damage to the shoe whatsoever.I am absolutely disgusted with the service that I got and the logic that theses individuals have , this store and warehouse staff will fabricate things and put conditions onto the reasoning that simply don’t exist.Despite me speaking to one of their agent who was very good and understanding about it.There was no change and proceeded to send me the same email with different wording you have a return policy and that needs to be returned in a certain time frame if there is something wrong with the shoe and that’s what I did it wasn’t even a week and I logged the return.The writing on the box was from the drive cause he put a code on there as the delivery paper wasn’t on handI want to speak to a manager and I’m waiting for a call.
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Online South African retailer offers a wide range of fashion, beauty, and home goods. It features clothing, footwear, and accessories for all ages from numerous international and local brands. A comprehensive selection of makeup and skincare products is available.
