superbuy.com

4.4
4.4 Based on 81 reviews

Superbuy is a trusted Chinese purchasing agent, which can help global customers buy from Taobao/Tmall/JD. Surprisingly, their service is totally free!...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Joyce Zorogastúa
Shipping is excessively expensive; they only have two shipping options!!

I read up on Superbuy before making some purchases. Everything seemed great, and the service fees seemed fair and reasonable. However, when I wanted my products shipped, they only offered UPS and DHL. Furthermore, instead of packing the items before shipping, they charged me an exorbitant estimate, and when I received the packages, they indicated I still owed $24! I feel scammed! Nowhere on their website does it state that they only offer those two shipping methods for addresses in Hong Kong; otherwise, I wouldn't have chosen Superbuy. I feel like I'm being robbed. The organization is terrible. How is it possible that they only offer those shipping options? It's ridiculous to pay double or triple what the items cost me. I don't recommend them. If you have the opportunity to buy from them, don't!

1
Date of experience: Jan 10, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Superbuy is a trusted Chinese purchasing agent, which can help global customers buy from Taobao/Tmall/JD. Surprisingly, their service is totally free!

  • language https://www.superbuy.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More