Subject: Formal Complaint Against Supercell - Negligence & Security FailureTo Supercell Management,I am filing this formal complaint to hold you accountable for your total failure to protect my account and your blatant negligence toward a paying customer. My account (المحارب آسر) was stolen over a year ago. Despite reaching out immediately with full proof, your support team did absolutely nothing, allowing the hijacker to change my data.I possess IRREFUTABLE EVIDENCE that only the rightful owner could ever have:Financial Fingerprints: Multiple official Google Play transaction receipts (GPA IDs) dating back to 2020. These are legal financial records linked to my personal bank account.Social Identity Verification: My original Facebook ID that was linked to the account since day one—a permanent digital link you are choosing to ignore.Historical Archives: A complete record of my account's creation, original devices, and progress that matches your internal server data.Your automated support system (Bot) is not a security tool; it is a shield for hackers. By refusing to let a human agent verify my 2020 receipts, you are complicit in the theft of my digital property and the money I invested.I have already reported this to Google Play Security and will continue to escalate this to consumer protection agencies until a human supervisor reviews my case. I am not asking for a favor; I am demanding my legal right to my account.
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