I loved Clash of Clans. Had an account since day one. Set it up with my company email address, because hey, who needs personal emails when you’re in a virtual war, right? Fast forward, company folds, email address gone. Fine, I just need to change it. Easy peasy, right? WRONG.As soon as I tried to change my email, my account got flagged as “suspicious.” What? Did I accidentally donate too many troops to my clan? Did my barbarians start acting shady? No idea.So, I contacted customer support. I told them, "Hey, I still have access to my old email, and you can send stuff there." They came back with: "It seems like there’s more than one user on your account."More than one user?! I play on my iPhone, but I prefer the iPad for the bigger screen. Plus, I sometimes sign into Google Play because…well, that’s what a mobile game is supposed to let you do, right? Apparently, NOPE.They then asked me to list all the hardware I use to play the game. So, I sent them a detailed list of devices, including serial numbers, make, model, color (okay, maybe not the color). Still NOPE.Then, I thought, "Alright, I'll go above and beyond." I sent them a list of every single purchase I’ve made in the game—card details, bank statement, the works. Surely this is enough to prove I’m the rightful king of my own village, right? WRONG AGAIN.I’ve played every day for years, been a dedicated clan member, bought every gold pass for the last four years (you’re welcome, Supercell), and spent more money than I care to admit on skins. And yet, still NOPE.At this point, I’m convinced Supercell is just messing with me. Seriously, how much proof do I need to show to get my email changed? Supercell, you’ve earned the crown for most frustrating customer support in history. 👑
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