supercheapauto.com.au

2.2
2.2 Based on 26 reviews

Supercheap Auto is Australia's leading auto spares, parts and accessories retailer stocking a variety of car batteries, air filters, coolants and more online or in stores nationwide...

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GirlPiggy23
Poor product quality and racist staff at Watergardens store

The staff here are downright racists with very limited understanding of the products they sell .Especially the staffer named "Stella and her friend Shelley".They gave me a faulty car stereo and denied liability asking me to go the manufacturer of the stereo ,My car manufacturer ,Back and forth to their store twice from Yarraville in peak hour traffic .When questioned about it Stella replied to me saying "YOU Might have got your" Indian mate" to install it thats why its not working " .At-last I got my stereo replaced after throwing the ACCC rule book at them .But the process of going through it is horrendous and condescending .Whilst I Understand they will now deny any wrongdoing I wish I recorded Stella's conversation with me, it would have gone viral by now .Worth mentioning the store manager was pleasant to deal with and acknowledged the unfair treatment and explained the reporting process .Do comment here if any you have been through the same treatment in this store and stood up ."Racism has no place in civilized society ".

1
Date of experience: Jan 05, 2020

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Business Details

  • Supercheap Auto is Australia's leading auto spares, parts and accessories retailer stocking a variety of car batteries, air filters, coolants and more online or in stores nationwide

  • language https://supercheapauto.com.au

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