I placed an order on December 31st, it shipped on January 2nd, showed as "out for delivery" on January 3rd, and still hasn't arrived. The customer service platform claims to offer live agent support, but it always states that no agents are available and suggests sending a message for a response "in a few days," which never comes. It appears that many others are experiencing this issue, indicating a possible systemic problem or something more intentional. Unfortunately, I used a gift card for payment, so I can't escalate this with my bank.
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Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.See more
