Sent the wrong item and can’t get in touch with anyone to get it rectified. Paid for two tops, received one that wasn’t even one of the ones I ordered. I tried finding a phone number, replying to an email, finding a messaging platform but all I could find is a form to fill in that tells me it takes five working days to get back in touch. My husband wasn’t able to wear what he had ordered for a family party and the customer service is so bad, I will never, ever buy another superdry item again.
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Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.See more