You would think that if you key in the exact item number from the cargo trousers you bought from Superdry just over a year before that they'd be exactly the same. Items are with M&S and Levi, but not Superdry.
They were similar but Superdry had not only changed the little logo labels on the outside, which I don't care about, but they've made them baggier round the bum, which is unforgivable.
So then I had to try and get a return label but the system wouldn't recognise my order number or email address. Then, when I tried to phone them on the number given by Google it was a wrong number. Worse, both the numbers given on their own website are 'not recognised'. When I did finally get the number by calling the Oxford store, I first got a German ansaphone waffling on. No mention of the company name or anything.
I've come to the conclusion, given the lack of customers in the store as well, that Superdry isn't long for this world.
Claim your business profile now and gain access to all features and respond to customer reviews.
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.See more
