After my initial one-star review, I received a call from the customer service manager, whose main aim seemed to be getting me to retract my review rather than resolving my issue. I had heard of others being promised credits for removing their reviews, which made me firm in keeping mine. I run a business and seek reliable services, so I initially called them based on their high ratings, which I later found questionable. I was quoted $240 but had expected a $129 fee that would be waived if I proceeded with the repair. They didn’t honor that, despite their invoice stating otherwise. I ended the call when it was clear my concerns were not being addressed. I reported them to the BBB for investigation since many aspects seemed dubious.
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Superior Appliance Service is a fast, reliable and honest appliance repair service. We offer same-day repair at adequate prices. We guarantee efficient repairs, reliable servicing, and lasting results.
We repair freezers, refrigerators, ovens, microwaves, washers, dryers, dishwashers, stove cooktops, gas appliances, range hoods, and stoves/ovens.
