Review Time
This service is ideal for anyone needing commercial repair assistance. My restaurant often needs washer repairs, and their expert is incredibly knowledgeable about the work. I appreciate their prompt responses and consistent support for our business.
My refrigerator stopped cooling, so I reached out to a technician through the service's website. I received a call back within an hour. The technician was excellent, quickly diagnosing the issue but needed to order a part. Once the part arrived, he came back the same day, installed it, and everything was back in working order. The total charge was in line with their pricing, and they even provided a discount.
We were pleased with the rapid response from the service. The technicians arrived on time and efficiently repaired our washing machine issues. They took the time to address all our questions. We will definitely consider reaching out to them again!
This service is ideal for those in need of commercial repair assistance. My restaurant frequently requires washer repairs, and their specialist is well-versed in this type of work. Thank you for consistently responding promptly and supporting our business.
After my initial one-star review, I received a call from the customer service manager, whose main aim seemed to be getting me to retract my review rather than resolving my issue. I had heard of others being promised credits for removing their reviews, which made me firm in keeping mine. I run a business and seek reliable services, so I initially called them based on their high ratings, which I later found questionable. I was quoted $240 but had expected a $129 fee that would be waived if I proceeded with the repair. They didn’t honor that, despite their invoice stating otherwise. I ended the call when it was clear my concerns were not being addressed. I reported them to the BBB for investigation since many aspects seemed dubious.
I experienced a troubling situation with this service. My fairly new refrigerator unexpectedly stopped working, and I found this company while searching for same-day service. Initially, they seemed legitimate, quoting me $89 for a service call that would be deducted from the repair cost. However, the technician's diagnosis was unclear, and he left my freezer disassembled. I was uneasy about their practices, especially when I received a receipt with a different company name. After further investigation, I found discrepancies, including a nonexistent office address. I canceled my credit card, fearing I had been scammed. I later learned that a colleague had a similar experience. Avoid this company to prevent being taken advantage of.
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Superior Appliance Service is a fast, reliable and honest appliance repair service. We offer same-day repair at adequate prices. We guarantee efficient repairs, reliable servicing, and lasting results.
We repair freezers, refrigerators, ovens, microwaves, washers, dryers, dishwashers, stove cooktops, gas appliances, range hoods, and stoves/ovens.
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