Superior Appliance Service: A Masterclass in Deceit and Incompetence!My recent encounter with Superior Appliance Service has been nothing short of a horror story, revealing the stark contrast between their website's claims and the grim reality. The bold promises of "adequate prices," "9 out of 10 problems solved after the first call," and "fast, reliable, honest service" are nothing but a cruel joke on unsuspecting customers.The supposed guarantee of "all work and parts guaranteed for your peace of mind" is a slap in the face. The shocking discovery that someone employed by Superior Appliance Service, Thomas Freer, engaged in fraudulent activities, demonstrates that peace of mind is the last thing you can expect from this company.In a jaw-dropping phone conversation, I was informed that Thomas Freer had vanished with money stolen from the company and numerous clients. This revelation not only exposes their false advertising but also underscores their complete lack of control over their employees.Despite my attempts to address the issue, the company has demonstrated a staggering level of incompetence and a blatant disregard for customer satisfaction. Benjamin Orier, the technician, shamelessly attempted to deflect blame, and efforts to reach management have proven futile.I never anticipated leaving such a scathing review, but Superior Appliance Service has left me with no alternative. Even law enforcement suggested this course of action to protect potential victims.Consider this review a public service announcement: steer clear of Superior Appliance Service. Their deceptive practices, lack of accountability, and overall incompetence make them a prime example of what a service provider should not be. Save yourself the headache and look elsewhere for honest and reliable service.If I could give zero star, I would.
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Superior Appliance Service is a fast, reliable and honest appliance repair service. We offer same-day repair at adequate prices. We guarantee efficient repairs, reliable servicing, and lasting results.
We repair freezers, refrigerators, ovens, microwaves, washers, dryers, dishwashers, stove cooktops, gas appliances, range hoods, and stoves/ovens.
