We are in shock and can’t believe the lack of care or responsibility for leaving us without propane and heat for 3 days. We are supposed to be monitored with the smart tank wifi when the tanks are low and it seems this is broken and we unknowingly ran out of propane. I have called so many times and was told management has been emailed but no reply. I finally connected with a regional manager named Anthony he promised to call me back and never did. I have babies in the house and advised them of the safety issue there is with leaving them without heat at -20 degree temperatures but no one cares. I don’t know how to get them to come fill these tanks. This is the worst company I have ever dealt with. I would highly recommend going with a different supplier.
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A national Canadian marketer of propane, propane-burning appliances and related support services. Discusses the company, locations, service and budget plans, safety, natural gas and contact details.