The good bits.
Website works well with lots of information, products in stock and order process was smooth.
The bad bits.
1. No confirmation of delivery date. First I knew about delivery was the driver telling me he was 10 minutes away. Luckily a neighbour was able to sign for the delivery.
2. Items missing from delivery
3. Unacceptably long wait times when trying to contact by phone (1 hour)
4. Emailed several times to several different emails listed on website and received no response.
Order number KNOW-367251-18-01-26 Superlec if you would like to get in touch.
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Superlec Direct is one of the UK's leading online electrical product distributors with over 35 years in the industry. Apart from our vast range of installation accessories we offer the UK's largest stock of cables, in particular all SWA cables. We also offer top quality branded electrical products such as home security systems to wiring accessories at consistently competitive prices.See more
