I called 30 minutes before reaching customs, and for the first five attempts, they didn't pick up. Once we exited arrivals, I called three more times and was told the car would take 45 minutes. I thought I could grab a coffee and relax. After 45 minutes, I called again and was informed they were busy and needed another 30 minutes. Frustrated, I continued to wait. On my 10th attempt (20 overall), they finally answered and said the car's battery was dead, which felt like a false excuse since I could track my car on my app. In total, it took 2 hours and 30 minutes for my car to arrive.
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