The company lost our key. Upon arrival, we left the car in a parking lot that looked like a junkyard, with trash everywhere and broken glass. The shuttle to the airport was delayed, causing us to miss our bus. The return journey was worse; they took over an hour to pick us up from the terminal. When we arrived back, they had lost our car key and asked us to wait in a filthy office while they searched for it. We are still waiting here as they look for the key in improbable places.
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