I ended up booking with this company who seem to trade as ParkLane Meet &Greet on Compare Parking website. Outgoing service was just about ok with a 20 minute wait time but communication was poor and did not give confidence. There was nobody on site at Heathrow T5 car park, unlike other companies which did have a small desk and someone on site and in control.Service on return was awful, poor communication which comprised of lies about time for car to be brought to airport resulting in a 90minute wait time. Car had only done 12 miles so that was ok but the engine had been thrashed by the driver. Who told me he had only been told 10mins ago to bring the car and suggested the poor service was my fault ‘because I had booked with a s**t company’. The airports should get a grip on these ‘companies’ that prey on the public who seem to have very few reasonable options to park safely at many of the London airports.
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