I faced the same frustrating situation as others have reported: delays, unprofessional behavior, and difficulty reaching customer support. Additionally, I discovered that the on-board computer had been disabled, hiding information about the vehicle's usage and distance driven. It seems there may be questionable activities involved. Booking through the aggregator site led to confusion about who I was actually dealing with, and I wouldn’t recommend using that service either, as it's not affiliated with the official operator.
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