I do not recommend Superprof for the following reasons:1. There is an initial hidden fee of NZ$59 which you only find out about once you try to book the tutor of your choice.2. You are informed that your first meet is free. This in fact is blatantly untrue in light of point 1.3. An hour before my booked (free?) tuition, I received a message supposedly from the tutor of my choice informing me the tuition would be held an hour later due to a personal emergency.2. An hour later, I did not connect with the tutor of my choice but was allocated a tutor who I found very difficult to understand because of her accent. 3. Once the free??? tuition had come to a close, I was joined online by a representative who informed me that the advertised tuition fee was actually going to cost me a further $2. per hour. I complained and she left it as advertised.4. I asked the representative why I could not meet up with the tutor of my choice especially as I had chosen that person as they could travel to meet to do one-on-one tuition but was told that was not possible and further tuition would be on-line and with the tutor I had battled to understand.5. You have to pay for further tuition up front and they try to get you to book multiple lessons at that time. Hope this helps other well meaning people out there make their decision.
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