Have placed orders from this company three times and all arrived in perfect condition. The games have always been shipped to Canada and shipping has always been very fast; tends to arrive within 1-2 weeks (sometimes less). The big difference between this company and others (Limited Run, Special Reserve, etc) is that Super Rare Games has their stock in hand already, with a set edition number (they don't take open window pre-orders, and then start production). In other words, they have a store front with the stock ready to go, but once it's gone, it is gone. So keep your eye on the count down clock when you want to pick up something.Haven't needed to contact their customer service, so I can't comment on that area (which is great). I highly recommend this company.
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Super Rare Games is a London based video games publisher, focusing on physical game releases and high quality, exciting, new indie games for digital publishing.
Super Rare started as a publisher of physical Nintendo Switch indie games, having released 90+ games to date for the system. Started as a passion for collecting and preserving interesting games, as well as supporting indie developers, this side of the business has allowed us to step up to the plate with original digital publishing for consoles and PC.
Our aim is not just to work on unique, fun indie video games of the highest calibre, but to help truly support developers of all scales with our indie-first and genuine passion-led approach. We only pitch for games we truly, personally love and want to play – and we think you’ll love them too!
With a great, family-like, diverse and experienced internal team, brilliant connections and reputation among indie developers and gamers alike, and strong bonds with key third-party players like Nintendo, Sony, and Microsoft, Super Rare is uniquely positioned to attain its goals of being indie's best friend.See more
