The order was promised for same-day delivery, but instead I was repeatedly fed blatant lies about “failed delivery attempts” because I was supposedly unreachable. No one called. No one showed up. Not once.This happened two days in a row. When I contacted Supertails, they casually admitted these were fake delivery attempts and shrugged off responsibility, blaming their delivery partner, Zippee. Apparently, once the package is handed over, it enters a black hole. Supertails has no idea who the delivery person is, where the package is, or when (or if) it will ever be delivered. Complete lack of ownership and accountability.Their sales process is lightning fast, but that’s where the efficiency ends. After payment, you’re left chasing ghosts, dealing with scripted responses, and wasting your time. This is not just poor service—it’s incompetence masked as logistics dependency.Save yourself the frustration. I absolutely do not recommend Supertails.
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