It is a professional scam and a very sophisticated one. They have their scammers posting here pretending they "thought it was a scam and then contacted the company and got what they needed." This is total BS. I ordered in June. I didn't get anything. When I try to use the links they provided - they are all broken. I think they send every "customer" uniquely generated links to contact for support that will break immediately or after a certain length of time. I didn't click until now - 2 months later - and none of them work and I can't find the original site I used, but I can see here people are still buying from them successfully.
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*** ATTENTION *** We recently lost an important member of our team. We are currently not accepting new orders. However, we still offer full customer service. Please don't hesitate to contact us if you need anything. If you have a question about an order you want to place or have already placed, please send an email to the email address on this Trustpilot profile page or visit our customer service website. Links can be found on this TrustPilot page.
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