Customers need to understand that support from the company is nearly non-existent. What’s available are just fixed options on the support website. I had a terrible experience. After purchasing an application, I realized it didn’t work as promised. 24 hours later, my refund request was denied. I tried resubmitting it, but it was rejected again. I had no other option—no chance to chat with customer service. Now I have a non-functional app, and the company seems unconcerned. Overall, the support feels like a scam. Be cautious when buying.
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