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1.3
1.3 Based on 41 reviews

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Stewart
Misleading Claims About Support Availability

The annual fee for 24/7 support is misleading. Business hours are only Monday through Friday, which does not constitute true 24/7 support. A FAQ section that may or may not provide assistance is not adequate. Additionally, relocating the headphone jack to the thunderbolt connector on the latest model is a backward step, especially when previous versions had it more conveniently placed. It's disappointing to see such changes.

1
Date of experience: Jan 18, 2026

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