There were some positives, like good offers and quick access to chat support. However, the agent failed to address my question, instead providing irrelevant answers. When I pressed for clarity, he became defensive and responded sarcastically. Although he finally answered my question, his rudeness was shocking, especially when I pointed it out. He claimed I was in the wrong department and then blocked me from the chat. This level of hostility towards a potential customer was alarming and has made me reconsider using this company going forward.
Claim your business profile now and gain access to all features and respond to customer reviews.
Learn about HP laptops, pc desktops, printers, accessories and more at the Official HP® Website