If I could give zero stars I would. I have been on the whatsapp chat with Rani for two hours. All I'm getting from her is 'a moment please' 'let me check some details'. Let me tell you what she is checking, absolutely nothing! I had to cancel my instantink subscription to remove my printer to connect it back to my account as per instructions on the website. But now that I have done so I can't reenrol my printer because you need to print the page with a code? So Rani's simply solution is to buy my own cartridges, what sort of customer service is that? You follow the instructions on the website but now they're making you spend more money so that you can then subscribe to them and spend more money? Absolute scam, do not get a hp printer! If you need help Rani is not the person for it. HP sort your staff out
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