The most unhinged customer experience ever.
I booked an appointment for today. Upon arrival, I kid you not, this was the entire interaction, verbatim:
_Did you bring all your documents?
_Uhm, I think so? Could you help me double check it?
_Here (gives me a business card), email everything to us. If you have anything paper, put it here (gives me an envelope and a form).
And he walked away.
WHY would I pay $169 CAD for an in-person appointment, only to be told to email my documents and be done with it?
This makes absolutely no sense.
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Tax preparation services online or in person. Family, small business, or tax services for US citizens in Canada.
