support.microsoft.com

1.3
1.3 Based on 753 reviews

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Agnir
Frustrating Experience with Customer Support

I've been trying to contact the accounts and billing team for over five hours, only to be misrouted and disconnected multiple times. The call has dropped around 15 times, forcing me to call back and wait on hold for 40-50 minutes, just for the call to drop again. How does the company continue operating with such poor support?

1
Date of experience: Dec 01, 2025

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