I was approached by this company for Google LSA and SEO management. The salesperson initially seemed knowledgeable, and the app appeared high quality. However, issues arose after the first month. Each time we had calls with different representatives, their knowledge seemed to diminish. It became clear there were staff issues and a lack of training. We saw no improvement in our SEO and LSA efforts. After discussing with a representative and expressing my intent to cancel, I was told they hadn't used any of my LSA funds and offered a credit for the next month. Yet they attempted to charge my credit card multiple times. After a heated conversation with someone claiming to be their CFO, it was evident he lacked basic accounting knowledge. They did refund part of my LSA payment, but after that, I faced further unauthorized charges, leading me to file a fraud claim with my bank. While I believe they have potential, their execution is severely lacking. In my opinion, I would not recommend them, as I have had much better experiences with other companies.
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Surefire Local provides local marketing software for small businesses helping them attract customers, grow profits, and maximize efficiency.
