My experience with the service has been incredibly frustrating from start to finish. The support I received was extremely disappointing — I saw no measurable results, communication was inconsistent, and my account manager changed frequently without notice. Despite numerous follow-ups, nothing was delivered as promised, leading me to terminate the relationship after months of wasted time and resources. To make matters worse, weeks after ending the services and settling all balances, they charged my card again without authorization. Their support email was undeliverable, and there has been no response or accountability from anyone at the company. As a licensed contractor running a professional business, I value integrity. This kind of behavior — both during and after the service — is unacceptable. I have since filed a dispute with my bank and reported the situation to the relevant authorities. If you’re a small business owner seeking reliable marketing or lead management, do not trust this service. Save yourself the trouble and find a company that prioritizes honesty and transparency.
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Surefire Local provides local marketing software for small businesses helping them attract customers, grow profits, and maximize efficiency.
