This is a HORRIBLE company. Former Office Manager here who used this company regularly. There are a million hidden fees, customer service is a joke and employees, both current and former, are constantly calling me for help because Customer Service is not even allowed to talk to employees. Such a waste of time. Employees cannot get their paystubs or W2’s through the website so I got nonstop calls. They refuse to help employees and hold their financial information hostage so it was all on my back. And the lost password function on the website does not work so former employees also have to call me. The website itself is primitive and hardly ever works and customer service is useless. So unless you want employees constantly calling you for access to their paystubs and W2’s and wasting your time, and a stupid website that never works and customer service that has no idea what they are doing, choose someone else.
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