After 2 1/2 years our cat flap stopped working. I contacted the company and provided all information requested from them including a video to try and diagnose problem.
Today I have received an email from them to inform me I have a replacement on the way. I have since received a tracking number . Very Happy with the excellent customer service I have received.
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At Sure Petcare, we understand that your pet is an important member of the family and that you want to provide the very best care for them throughout their life. Our range of smart pet products help you to do this by solving some of the common problems of day-to-day pet care, leaving you more quality time to spend with your furry friend.
Our multi award-winning range of microchip-operated pet doors solve the well-known problem of unwanted, intruder animals entering the home, while our feeders enable the easy separation of food in multi-pet households, to prevent food stealing.
And our innovation has not stopped there. Our app-connected products enable you to care for your pet like never before: not only by controlling your pet’s devices using your smartphone, but also by tracking their day-to-day behaviours and routines to gain a much deeper understanding of how to provide them with the best possible care.
Sure Petcare – smart products for smart pet parents.
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