Extremely disappointed. I’ve been a loyal customer, but for the last few months, their Ukrainian servers (which I specifically pay for) have been completely unusable. Support acknowledges the issues but refuses to provide a pro-rata refund, hiding behind their 30-day policy even though the product is defective. This is a breach of consumer rights. I have already initiated a chargeback through my bank. Avoid if you expect a reliable service and fair treatment.
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