I had the great pleasure of having a representative assist me during a challenging moment when I discovered that the virtual gift card I received was not recognized by the website. She was incredibly patient as I provided order numbers, ticket numbers, and email correspondence to ensure she had all the necessary information to forward to the Virtual Card Department for investigation. Her attention to detail was impressive, and she promised to follow up, which she did. This is the standard for customer support, and she truly embodied it throughout our interaction. Thank you for seeing my issue through to resolution; I couldn't be more satisfied.
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MAKE GOOD FOOD. INVITE PEOPLE. DO IT DAILY.
Making and sharing food sets a place for talking, listening, and being -- together. What comes from the kitchen is a daily act of generosity, and one worth celebrating.
OUR PRODUCTS
Discover your next cooking inspiration—we carry the best assortment of quality kitchen goods you’ll find anywhere.
OUR COOKING CLASSES
What started at our Berkeley store in 1996 quickly grew into America’s largest hands-on cooking class program.
OUR STORES
Stop by our stores to satisfy all of your kitchen and dining needs in one place. No stores nearby? Great news—you're already on the right website!
OUR ROOTS
From the day that Shirley Collins opened our first store in Pike Place Market in 1972, we’ve been committed to a simple idea: Make good food. Invite people. Do it daily.See more
