Robert, our builder, was fantastic - a pleasure to be around and cared about his work. That's what the stars are for. Everything else about Surrey Interiors is unprofessional and I do not recommend them. We had 2 bathrooms 'designed' and fitted in 2025. The design was basic and lacked any creativity. In one bathroom, a towel radiator could not be installed because there was no space between it and the toilet, due to the design. Graham did not apologise for this.On completing the work, Graham tried to charge us for work which was quoted for but not completed (because it wasn't required). He was rude when discussing this. The '1 year workmanship guarantee' is a complete lie, despite it being included in their terms and conditions. On contacting Graham about an issue which has damaged a vanity unit, I was told it was 'water ingress' is not covered under the product warranties, and that the workmanship warranty does not cover the silicone required to make the bathroom - a place with a fair amount of water - watertight. He used every any excuse in the book, with a complete lack of pride in the work, disregard for treating customers fairly, or honouring the T&Cs, and told us to fix the problem ourselves. If you're looking to get a bathroom fitted, use a different company.
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